Troubleshooting

Powering off & on

• How do I power on my Soundwall?
• Do I need to power down my Soundwall?
• How do I power off my Soundwall via the app?
• How do I power off my Soundwall via the computer?

Network

• Network Requirements
• What do I do if I don't see the Soundwall setup network?
• How do I reset my Soundwall if I can’t find it on any network?
• How do I change my Soundwall’s WiFi network?
• How do I find out what Network my Soundwall is on?
• Can I connect my Soundwall to a guest network?

Mac

• Why doesn’t my Soundwall show up in Airplay on my Mac?

Soundwall App

• I don’t see my Soundwall in the app

AirPlay

• Why doesn’t my Soundwall show up in Airplay on my iOS device?

Streaming issues

• My Soundwall has choppy playback, how do I fix this?